Charleston HVAC Company Testimonials
"Mary Jane, I want to drop you a quick note to say thank you for taking care of our HVAC unit last Saturday morning. It isn't normal for a live person to answer a service call on a Friday evening, especially a GM. This impressed me right there.
Then, you had a technician come out on Saturday morning, reset our unit and get our air up and running as a "courtesy call". James is a good guy and I enjoyed talking with him as he repaired the unit. He shared with me that you are set to become the Owner of this company sometime very soon, so congratulations.
Your impeccable service and assistance on our last two calls has won our business for the future. I will do everything I can to spread the word about East Cooper HVAC to our neighbors and friends.
Thanks again Mary Jane!"-- Rence J., Mount Pleasant, SC
"In an industry where you see vendors come and go, I can honestly say that I have been extremely satisfied with my service from ECHA. You are quick to respond and always help me out in a pinch. Jason and Frank could not be nicer and I feel as though I can trust them which speaks volumes! The customer service is top notch and I most definitely would recommend your services to any fellow apartment communities. You most certainly stand out as one of my most trusted and faithful vendors and I look forward to furthering our business relationship in 2017. Thank you for all that you do!"-- Laura W., Mount Pleasant, SC
"I just wanted to say thanks for the speedy response & awesome service we received! The technician was very nice and conducted himself in a very professional & friendly manner. I've never seen someone work so hard! I will definitely recommend you to others."-- Gary, Mount Pleasant, SC
"Quick and efficient. Good explanation and suggestions. Prompt arrival."-- Barbara, Charleston, SC
"They were here right after I called and got the problem fixed."-- Bill, Charleston, SC
"They were available quickly; came even before they said they would."-- Meredith, Daniel Island, SC
"The technician was extremely pleasant and did not make me feel stupid for not understanding how the system worked! I thought it was fabulous that someone was here the same day I called given that the temperatures were so high outside. I expected business to be backed up somewhat."-- Trisha, Mount Pleasant, SC
"The technician went above and beyond the call of duty."-- Kay, Summerville, SC
"This is the best service call I ever had. Technician is absolutely first rate-- did everything right!"-- Ronald, Isle of Palms, SC
"Thorough inspection and check of our system was done in less than 40 minutes. Technician was very prompt and courteous-- knowledgeable."-- Judy, Mount Pleasant, SC
“Awesome ability and quality of work. Timeliness was impeccable. Would and have recommend to friends.” – Susan, Kiawah Island, SC
“The customer service is incredible! From the office to the field technician, I was informed every step of the way in repairing my system! I was even sent a hand written “Thank You” card. Very impressive company!”—Jill & Greg, Daniel Island, SC
“Their technicians use iPad’s and document everything on there, including pictures of the work they have performed. This is the most amazing service I have ever received!”—Craig, Awendaw, SC
“A cutting-edge service company. Highly recommend!”—Amy & Matt, Mount Pleasant, SC
