What To Look for in an Charleston SC HVAC Company
Whether you’ve called the Low-country home since birth, recently made the decision to relocate to the area for a career opportunity or chose Charleston SC for the lifestyle perks it provides, feeling comfortable in your home is key. Soaking in the sunshine on our shores is one thing, but you’ll want the option to cool things down when you’re ready. After a quick search, you’ll find countless HVAC companies making promises. How do you decide who should make your list of possible contractors? In today’s post, we’re covering what to look for in a Charleston SC HVAC company.
1. Review Company History and Credentials
Learning more about the company should take just a few clicks on their website. A local business usually has more at stake in their reputation as they build and maintain client relationships. Understanding the company values and what drives them to succeed can also signal they’ve invested the time and energy in their long-term vision.
2. Read Testimonials and Online Reviews
Posted testimonials on the company website make for a good starting point. You’ll find a host of testimonials on our website, including handwritten cards. Expand your search by reading over Google Reviews, Facebook and Yelp Ratings and more (at the time of this post, we have 100+ reviews on Google).
3. Determine How Responsive the Company Is To Online Feedback
After browsing online reviews, make a note about how responsive the company leadership team is to the feedback provided. If a customer expressed a concern or area for improvement, was it handled in a professional and proactive way?
4. Check for Comprehensive Services
Although, you may initially need an HVAC tune-up or small repair, choosing to hire a company with a wide range of capabilities can save you time and money down the road. Scan the list of services posted on the company website and ask questions. You’ll see we provide a range of options under AC, Heating and Indoor Air.
5. Read Over Team Qualifications
Ensure that technicians are fully licensed and insured for peace of mind. As a Charleston SC HVAC company, each of our technicians boasts over fifteen years of experience. With a seasoned professional handling the work, the finished product is more likely to be timely and up to industry standards.
6. Look for Fair Pricing and Specials
Always mindful of your budget, fair pricing and quality work can make a big difference in your bottom line (both short-term and long-term). Our Specials page is regularly updated and designed to suit the seasons.
Bonus: Community Service
Involvement in the community is another indicator of the company’s values. At ECHA, we are proud to support the Open Arms Foundation, Greystar Property Management and our local schools through the Stay Cool & Give Back program. Our leadership team is also active in the local sports recreation department.
We’re Here to Help
The East Cooper Heating and Air Charleston SC team is committed to its employees, customers and communities. We are taking proper measures to ensure the safety of our team members and our customers. Let’s work together to keep you and your family comfortable. Contact us today to get started; give us a call at (843) 375-6592 or fill out our online request form.
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